Live service information and alerts
Find out about NHS e-Referral Service (e-RS) planned maintenance and service availability.
Service information
Maintenance release 16.7
Regarding the scheduled service-impacting work planned on the NHS e-Referral service (e-RS) to implement maintenance release 16.7
Change timing
Friday 21 August 4pm to Saturday 22 August 12:11am
Change outage
Friday 21 August 8:15pm to Friday 21 August 11:51pm
Outcome
Completed.
Slot polls were not affected overnight Friday/Saturday.
What was planned for Release 16.7
Information is available on the NHS e-Referral Service release information page.
Contact details
If you have any questions, please e-mail: [email protected].
If you would like to receive the planned release communications for all nationally delivered services including e-RS, please contact your implementation and business change manager or email: [email protected].
Further information
Find out about NHS e-Referral Service (e-RS) releases.
Read our guidance on system availability and business continuity, including background and purpose, maintaining access to e-RS local infrastructure, responding to loss of access to e-RS and invoking business continuity arrangements.
Last edited: 24 August 2026 10:31 am