General Practice Dashboard

The General Practice Dashboard (GPD) is hosted on the NHS Federated Data Platform (FDP). It features practice-level data across national priority indicators within 5 domains

• access and experience
• workforce
• clinical outcomes and care quality
• vaccinations and screening
• medicines management

Variation between practices is flagged based on defined thresholds and weightings.

It currently includes 30+ indicators, with ongoing development focused on refining indicator definitions, enhancing the variation assessment methodology, and improving overall functionality and user experience.

The GPD is primarily designed for ICBs, as delegated commissioners of general practice services, to support them with their responsibilities for contractual management and improvement and transformation of services.

It is to be used by ICBs alongside local information and intelligence to help identify unwarranted variation in general practice. It will also be used by NHS England to support its oversight and assurance activities.

NHSE regional approvers will review and approve access requests. All access requests must include a clear explanation of why access to the dashboard is needed and how the data will be used. If the justification does not meet expectations, the request may be denied.

If you have not been granted access within 5 days, contact your regional approver. Approver details can also be found on the FDP home page, GP Dashboard tile, 'Open Project Information' page.  

Access to the GPD for general practices and PCNs is currently under consideration.

User feedback is crucial for enhancing the GP Dashboard and all feedback is welcomed, for example on usability, or suggestions for new or improved indicators/metrics. You can provide this feedback by contacting the Primary Care and Community Services Insight Team at [email protected].

Release 8 (Thursday, 25 June)

New feature - advanced tracking of outliers page

A new page has been introduced to support deeper analysis of outlier practices, enabling users to explore variation in more detail and over time.

New access metrics

The following new metrics have been added to support improved insight into access performance:

• GPAE021 – Percentage of clinically urgent appointments that take place on the same day
• GPAE022 – Percentage of non-urgent appointments that take place within 1 week
• GPAE023 – Percentage of non-urgent appointments that take place within 2 weeks

Removed metrics

The following metrics have been removed as part of ongoing refinement of the dashboard:

• GPW001 – Patients per GP (workforce measure)
• GPAE002 – Percentage of appointments not usually booked in advance within 14 days (access measure)
• GPAE020 – Percentage of appointments delivered by GP (access/workforce mix measure)

Metric threshold change

GPW002 – threshold reduced to 3500 patients per qualified GP.

This change aims to better reflect expected workforce levels and improve sensitivity in identifying variation.

User access to the private portal (dashboard) is strictly subject to the Dashboard end user access agreement.

By accessing the data through the private portal, you are accepting the terms of the dashboard end user access agreement.

Data may be downloaded and analysed using other analytical tools but must not be shared outside the user’s organisation.

For access, technical or accessibility issues with the dashboard, contact the National Service Desk at [email protected] or 0300 3035 035; they will triage specialist queries.

Additionally, user guides, FAQs, and troubleshooting resources are available on the Federated Data Platform home page under help.

Further GP Dashboard resources and wider commissioning and transformation support materials for ICBs are on Future NHS.